This Package is for a quick check in to get started.
- Do I need to hire a General Contractor or can I do this on my own?
- Do you think your project is realistic?
- Where do I find more trusted information?
- Does someone even do what I need?
- What do you think?
You Got This
You want to make sure your plan is realistic and need some more detailed guidance to get started.
- Is there something missing in my plan?
- I will need multiple short calls to talk to a trusted source as the project progresses.
- Can you confirm my budget is reasonable for what I’m planning?
- What am I missing
Build The Dream
Before starting your project, getting the plan and details sorted out will save unnecessary stress. You will be able to communicate your dream confidently.
- I need to communicate my dream on paper.
- I need drawings.
- I need trade quotes.
- I need a total cost.
- I need to know what I am missing.
Build The Plan
For those who want a coach to get them through the pre construction design process.
- Can you guide my design to improve its efficiency?
- Are there lead times I am overlooking?
- I think I need more than just simple permits, can you help me?
- I need help reviewing subcontractor quotes to know what they actually mean.
- I will need updates and questions answered almost every week.
Get It All
Rescue my Reno will walk with you from the Project Design to Final Cleaning on a weekly basis to keep you accountable to the plan.
- This will be the biggest project I have ever taken on. I think I can do it but want Rescue my Reno to walk with me from start to finish.
- Project Design Review.
- Detailed review of project budget / timelines.
- Advice on how to deal with changes and how they impact other trades.
- Accountability to keep a job site moving. How to prepare for job site inspections.
Frequently Asked Questions
Q: I’m in the middle of a project and need help! Can I buy a package when I've already started my project?
A: Yes! You can start with RMR at any point in your project. If you are doing ok but have run into one more complicated problem, you may just want to sign up for “You Got This” for a one time in depth review to get you back on track.
Q: I’m not ready to start my project but I still feel like I need some help?
A: We would recommend Talk it Through or You Got This as an initial purchase to get started. If you are moving towards starting a project but need help with the design, we would recommend Build the Dream as a good place to start.
Q: Do you offer discounts or packages other than what is listed on your web site?
A: Keep an eye out for special offers and promotions available on our mailing list or through our referral links. If you feel your project is unique and does not fit with one of the packages listed on our website please reach out by way of the contact form and one of our experts will work with you to find the best fit.
Q:Do you accept payments other than credit card for the more expensive packages?
A:No we only accept credit cards however you can set up a payment plan in the payment portal. In the event that you miss a payment RMR will discontinue service for your project until your account is brought up to date.
Q:Do you offer refunds for packages?
A: Our services are backed by a 30 day money back guarantee. If you are not satisfied with the RMR product please contact us and we would love to find a way to make it right.
Q: I’m interested in the packages but would like to know a bit more before I purchase the product. How do I find out more?
A: You can call us or contact us via the web site and we would be happy to answer your questions.
Q: How do the building materials discounts work?
A: Rescue My Reno has a group of preferred suppliers who are part of our buying group. We have negotiated preferred rates on materials and services from these suppliers and for a fee will make these resources available to you. Our guarantee to you is that the savings you will receive from buying your materials and finding your trades through Rescue My Reno will pay for the membership fee to participate in this service. If it doesn’t we will waive the fee.
Q: Can I select any of the packages independently or do I have to buy them in order? Do the more expensive packages include all of the services?
A: The “Let's Get Ready” packages are a prerequisite to the “Let's Go” Packages. You do not have to Build your Dream with RMR but you must Build your Dream before Building your Plan.
“Talk It Through” and “You Got This” are recommended as your initial connection with RMR. If you are ready to commit we are happy to begin with you at “Build The Plan” if you have already built your dream.
Q: What if I really want someone to come see me in person?
A: RMR is designed to be a virtual product however we recognize that sometimes an in person visit might be necessary. Typically video conferencing or phone calls are sufficient to help you succeed but in the event that a site visit is required we will give you a code to purchase a site visit. The cost is based on the location of your project and availability of our RMR experts in your location. Please contact us for more information.
Q: What if I know nothing about construction is this the right product for me?
A: “You Got This!” Even if you end up hiring a general contractor later on in the process, we will get you started with “Build Your Dream”.
Q: I want to build a house! Can you help me find out what I can afford or if what I want is possible?
A: In “Build The Dream” we will walk you through the Unicorn Buster where your wants and dreams will be matched to your capacity producing a realistic plan that can be built.
Q: I know I need help with my project but I want to be involved and feel like I can do a lot myself. Can you help me figure out how to fill in the pieces I don’t feel comfortable with?
A: In “Let’s Get Started” and “Lets Go” RMR will help you to understand what actually goes into making your project happen, how many hours you need to be prepared to contribute in vacation time off of work, what you will need to know. From this you will be able to make an informed decision about whether or not you can do this on your own or whether you need help.
You are exactly who RMR was designed to help!
Q: What is the difference between RMR and a general contractor?
A: A general contractor will charge a fee somewhere between 15-40% of the total cost of your project as their wage, this fee varies depending on the size of your project. For many people this can feel like a large amount of money and they want to know if there is a way to save some of this cost.
RMR will help you to make this decision as we work through “Build the Dream”, so that you are informed about your ability to be the general contractor for your project, or whether you need to budget for this person separately.
If you decide to be the general contractor, “Build The Plan” or “Get It All” will equip you with templates, trades and schedules to give you the tools for success.
Q: I got some quotes for my project and I can’t believe the cost! What should I do?
A:It sounds like you need to “Build Your Plan”. There is an old saying, you can have two out of the three: “Fast, Cheap or Perfect”
Helping customers to understand their unique blend of these values and come up with a workable plan is a key part of the RMR mission. Let’s Go!
Q: I want more calls or features than what is listed in your package, can I top up?
A: Yes! Our packages are designed to give you what you need, but if you run out or feel like you need support beyond what is offered in the packages, contact us and we will send you a link where you can purchase top ups for additional sessions and site visits.
Q: What if I didn’t receive an e-mail or call I was expecting from you?
A: Make sure to check your junk mail and spam filter and check that you entered your e-mail address correctly. If for any reason you feel like you didn’t receive a communication please contact us at and we would be happy to help.
Q: I missed one of my scheduled appointments with RMR can I get a new appointment?
A: RMR experts are fully scheduled with multiple sessions back to back. It is important to be on time for your appointments. Please contact us at if you have missed an appointment with your RMR expert.